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Saturday, June 10, 2017

Things To Consider Before You Buy Your IP Office Telephone Systems Vancouver

By Sandra Bailey


Choosing the right phone system can be confusing with so many different brands and models available. There are a few simple steps you can take to create a shortlist of systems that suit. This article takes you through pertinent aspects worth considering when investing in IP Office Telephone Systems Vancouver.

Ease of use is an important factor for any phone system. For the average office worker or employee, having to figure out complex technology only takes time from their normal duties and can often create frustration. This is why the telephones and any software associated with it should be reviewed in a lab type environment provided by the vendor. This way you can interact with a hands-on approach to identifying any issues before purchase.

Consider its features and integration. One of the most overwhelming components of choosing a telephone unit is the long list of features and functionalities. Each unit has its own unique range of features and capabilities, many of which may mean absolutely nothing to you and appear overly-technical. Knowing which simple features you would like your unit to have can help point your phone provider in the right direction on how your business operates and what kind of unit you need so they can tailor several different options for you to choose between.

Another consideration with business communication systems is the number of phone lines coming in. Smaller units typically have single lines that come into a trunk group. This trunk group would allow one call per line and depending on the number of calls you anticipate processing each day, you would be limited to the number of single lines coming into the unit.

Some of the most popular features on business phone systems are: Voicemail and individual voicemail inboxes, day and night auto-attendant, VoIP capabilities, Music on hold, call recording, Wireless handsets and headsets, Conference Calling, Speed Dialing and customer support after installation

Whenever possible, ensure that the system is designed in its entirety by the same manufacturer. Often when technologies from different manufacturers are merged together, factors are introduced that make the solution more complex and difficult to maintain. The one vendor might offer 24/7 support, but a manufacturer that is responsible for one of the smaller components may not, thus you're not really getting round the clock support on the entire solution.

Last but not least, the number of users your system will have is an important factor in narrowing down your choices. Each unit is designed for a certain range of users and has limits on its expansion so be sure to consider not only your current but future needs if your business is constantly growing or you are planning to open additional premises in the foreseeable future. Analyze your distinct needs in terms of both the current and foreseeable number of lines, extensions, and users.

Investing in the best phone system is a good decision for your business and can boost your company's image while making your company competitive with bigger organizations. By evaluating your company's current and future telecommunications needs, you'll be prepared to make the best possible decision on a reliable and technologically advanced communication solution.




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