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Thursday, July 13, 2017

Learn The Pros And Cons Of Hosted Phone Solutions

By Edward Gray


To those who are unfamiliar with the term, a hosted phone is a kind of software that delivers host service. It can also be called a virtual private branch exchange, or PBX for short and phone companies provide this service to their clients. Many businessmen have recognized its many uses and the small investment needed to install them. Even though they do not cost much, it can still do the many things much more expensive software can do. These include voicemail, conference calling, faxing, call auditing, etc.

In recent years, its demand in the market has increased significantly due to its many uses. If you are one of those people who are considering on purchasing, then this article is for you. Read on to find out the positive and negative aspects of hosted phone solutions Vancouver. If you are confused or undecided, reading this will help clear some of that confusion.

Beginning with the benefits, it is known that the cost of installing the software is much cheaper than the rest. Most major companies are already implementing it, so finding someone to install it for you will be no problem. This applies to almost every city in the world, like Vancouver, Canada. It will also cost less during monthly payments and will not increase over time. This is possible while still providing the necessary functions without compromising quality or adding any hidden charges.

The biggest contribution that this program has given the industry is its ability to adapt and constantly update itself. Since it works through a central server, it will continue to upgrade to the latest OS available. This means that no matter how long it has been running, it will continue to be modern and in the loop. This will eliminate the problem of spending money on equipment that will no longer be usable in a few years.

In case a company will need new phones, there will be no extra charge in installing the program on them. The only expense here will be the price of the new gadgets. In the instance that the system will suddenly shut down, the provider will usually troubleshoot it for free. Other complimentary services include daily maintenance.

Now let us discuss the disadvantages. One of the biggest is related to how much bandwidth there is available. Where there is too little or not enough extra bandwidth and the internet connection is slow and unstable, it can cause some serious voice quality issues. This will result in having a choppy line and people on the other end will not be able to understand you clearly.

Since the software is connected directly to the internet, if the internet crashes down, it will go down along with it. This can happen as well when the connection is slow. This means that aside from not being able to go online, the phone systems will stop running as well.

Another disadvantage is unreliable and slow service. This will usually depend on the provider, but since a lot of offices have been utilizing this program, the providers cannot always tend to your needs right away. Requiring their help whether with regard to repairs, or just to tweak a few things might take days. Not only that, the program is coded in such a way that only they can make the changes. So trying to do it yourself or contacting other agencies will prove to be futile.

These are just some benefits and disadvantages of hosted phones. When making big decisions like opting for this type of software, it is important to consider everything from different angles. Every service will have its set of pros and cons, the important thing is being able to make informed decisions that will not cause any inconvenience or regret in the long run.




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