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Sunday, August 26, 2018

Questions To Your Cloud Solution Services Before Hiring

By Timothy Hill


Cloud solutions are offering incredible benefits to businesses. They save on storage space and allow your team to work remotely. Cloud solution services reduce the cost of software and also come with regular updates and maintenance for clients. These benefits can only be enjoyed when you hire a professional to handle your services. To avoid working with quacks and ending up disappointed, vet potential service providers by asking the following questions.

What type or level of technology is the service provider using? The past few years have witnessed tremendous advancement in technology. This means that you will be encountering new technology every day. However, you need to know the basics to ensure that your staff and hardware you are using are compatible.

What is your level of experience? Experienced service providers provide certainty through minimal disruptions. Despite emergence of new technology on daily basis, the foundations remain the same. An experienced company does not engage in trial and error when offering their solutions. This would result in a disaster. With experience, the service offered is predictable and smooth.

Will you get a customized package? Each client is dealing with a unique situation. The package offered should therefore be customized. The software you require are different from those of other clients. The number of times you access these applications will also differ from other clients. Do not be forced to pay for a service that you are not using. A customized package also guarantees excellent value for money.

Who are your references? The marketing jargon available on websites and brochures claim that all companies offer quality work. However, there are numerous disappointed clients who believed in these words. With references, you can inquire about customer care, charges and any other issue you think is important in your engagement. If the quality was good, they will recommend the company. Where the quality was awful, you will be warned.

Will you receive continued support? You will be engaging with the service provider on daily basis or regularly. The contract must therefore define the level and channels of engagement. Choose convenient means of engagement to avoid prolonged downtime in case these is a mishap. This will save your business because your operations will not be disrupted for too long.

What are the charges? Charges for cloud solutions should be reasonable. They must be based on the customized package that you get from the firm. Get several quotations to enable you make a choice. The quotations should be itemized to give you an idea of what you are paying for. With a customized quotation, you are guaranteed of getting excellent value for money.

Read reviews of solution providers near you to identify the most reliable. The choice you make must have a reputation of quality. Sign a detailed contract indicating what you are entitled to and how you will be engaging on regular basis. Since this technology is supposed to save you money, negotiate favorable terms that offer the best ROI.




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